This privacy statement covers Pledgeapps.com and all other domains managed and hosted by PledgeApps (“we” or “us” or “our”).
PledgeApps help you manage your member pledges and communication with them. It documents, monitors and tracks financial pledges and contributions. We do not, however, own any donor’s information. A donor’s collected information belongs solely to the specific organization to which the individual donated to or purchased from.
We will not sell, share, or rent this information to others except as disclosed in this document. Pledgeapps.com collects a variety of information from site visitors and customers at several different points on our website.
Information we collect
Traffic Data Collected
In order to provide you the best experience, we automatically track and collect the following categories of information when you use the Pledgeapps
- IP addresses
- Domain servers
- Other information with respect to your device, interaction of your device with the App and applications (collectively "Traffic Data”).
Personal Information Collected
In order to provide the app, we may collect certain information that personally identifies you ("Personal Information”), including your email address, phone number and any details of your contacts. If you communicate with us by through email, messages or letter, any information provided in such communication may be collected by PledgeApps.
You will be required to purchase the subscription in order to use it for more than 2 projects or for more than 25 members. We engage a third-party service provider to collect and process your credit card information for the payment. We DO NOT store any of your credit card or bank account details. Your credit card settlements will be handled by the appropriate third-party payment agencies.
PledgeApps may transmit your Personal Information to our internal servers. This Personal Information is immediately deleted once you delete the App, except to the extent it is necessary to store the same under applicable laws. Further, we have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personal Information in our care.
Use of your personal information
PledgeApps collects and uses your personal information to operate and improve its offerings. Your personal data is collected for one or more of the following purposes:
- To build up marketing profiles;
- To perform customer management operations,
- To aid strategic development, data collection and business analytics;
- To manage our relationship with advertisers and partners;
- To audit usage of PledgeApps; and
- To enhance user experience in relation to the App (“collectively, “Permitted Use”).
- To send occasional promotional information from PledgeApps. You can unsubscribe at any time to these offers by clicking on the link provided at the bottom of the email sent to you
- comply with our legal and regulatory obligations
We may also use your personal information to communicate with you regarding certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Personal information collected on our site may be stored and processed in our office in India or any other country in which PledgeApps or its affiliates, subsidiaries or service providers maintain facilities.
Security of your personal information
The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. First, we store no financial information or similar sensitive information on our site or app. The personal data we do store on our system is protected by firewall and password. Our network firewall is a combination of hardware and software designed to keep unauthorized users from accessing our network. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. The password you select, along with your unique email address, prevents others from accessing your information. We suggest that you do not disclose your password to anyone. Also, if you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Sharing of your personal information
- Comply with a court order or other legal process;
- Protect the rights, property or safety of PledgeApps or another party;
- Enforce the Agreement, including Terms; or
- Respond to claims that any posting or other content violates the rights of third parties.
To provide you the best products and services, we occasionally team with business partners. When you indicate that you want to receive a product or service, or contact a person or organization, we share the data needed for you to receive what you have indicated. Occasionally, we hire consultants that may need access to our member database to perform their services for us. These business partners may or may not be outside of the European Union. However, we take great care to require that these business partners agree by contract not to use any member information that they may receive access to.
We may use third-party advertising companies to serve ads when you visit our site or app. Such companies may use information (that does not include your name, email, postal address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
We at PledgeApps has a strict Anti-Spam Policy. We will not sell, lease or rent its e-mail subscriber lists to third parties. If you take advantage of any email features on our sites, you and/or the person you email to may receive email updates as described in the service. Please note that all emails contain the link to help you opt-out of receiving communications from us and our partners.
Third Party Service Providers
While on the PledgeApps or website, you may be led to other websites. Be aware that other sites may collect data and personal information and operate as per their own privacy practices. Please remember that, once outside of our family of sites, any information you submit is outside of our control.
Policies For Renewing Or Cancellation of Paid Subscription
If you purchase the app subscription then at the end of the month, the subscription will renew automatically until explicitly canceled by you. The cancellation must be issued via our support addresses firstname.lastname@example.org. Any cancellation issued via the support addresses interface must be done seven (7) days prior to the end of the contract term to allow for adequate processing time.
Your Rights and Choices
We may provide you with the opportunity to “opt-out” of having your personal information used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features of the Offerings to you.
You can remove or block certain cookies using the settings in your browser but the Offerings may cease to function properly if you do so.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Offerings. Please note, however, that you may be unable to opt-out of certain service-related communications.
Accessing and Updating Your Personal Information
If desired, you may access your personal information by contacting us on the coordinates given below. You can update or change your personal information for a particular tool by going to "Your Account" section of the site and following instructions to update your information or you can contact us for the same.
Please note that if you cease using the Service or we terminate your access to the Service in accordance with your Customer Agreement, you may no longer have the ability to access or update your information.
Duration of retaining your personal information
We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as the law permits otherwise or unless you have told us you want us to delete the information earlier. In case you wish to delete your information from our database or deactivate your user account, you contact us on email@example.com. However, we may continue to store archived copies of your personal information for legitimate business purposes and to comply with the law.
We also collect personal information when you contact us, send us feedback, post material to our website or on our social media accounts. Such information is also stored for a minimum of 6 months from the date of posting.
Please note that we never record or store your credit card information. We simply pass them on to trusted third-party payment processors for further processing of your orders.